Patch Management Solution

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  • 1.  How to force the installation of an update?

    Posted Jun 19, 2012 09:18 AM

    Hello,

    I'm using Patch Management Solution 7.1.2307 (as a component of a CMS installation) and I would like to know to manually force the installation of a patch (for example a Microsoft one) without waiting for the normal workflow of the solution.

    What is necessary to happen after I create a software update policy? (I create it by marking a software bulletin and selecting the "distribute package" option).

    I would like to know the normal behaviour (step-by-step) and if is it possible to accelerate it.

    Thanks.


     



  • 2.  RE: How to force the installation of an update?
    Best Answer

    Broadcom Employee
    Posted Jun 20, 2012 02:24 AM

    Hi ManelR,

     

    If you need to have the update installed fast you may try the following scenario

     

    1. Create a policy with (by selecting "distribute package" option) and check "Run (other than agent default)" checkbox in Package Options settings. Make sure you have selected "As soon as possible" option
    2. Wait till the executon of "NS.Windows Patch Remediation Settings" task from Windows Task Scheduler (usually it is configured to repeat every 30 minutes)
    3. Now open Symantec Management Agent on the targeted PC, go to Settings and click on "Update" button.
    4. Your agent will get the policy with distributed agent and once the agent will download this update the installation will start.

     

    Please refer to the following link for Best Practices - http://www.symantec.com/connect/articles/symantec-mangement-platform-71-installation-and-setup-patch-management-solution-outline

     

    Thanks,

    Dmitri