File Share Encryption

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  • 1.  how to format a fully encrypted hard disk by PGP

    Posted Sep 16, 2013 03:36 AM

    a question by user if let say the want to format their hard disk after we did the PGP WDE encryption. from my understanding, need to decrypt first.



  • 2.  RE: how to format a fully encrypted hard disk by PGP

    Posted Sep 16, 2013 03:43 AM

    Yes first you can decrypt and after Format your harddisk.Otherwise You can lost your Data.



  • 3.  RE: how to format a fully encrypted hard disk by PGP

    Posted Sep 16, 2013 05:18 AM

    If you just want to format the disk and lose the data, any pre-boot "boot and nuke" style app will work.



  • 4.  RE: how to format a fully encrypted hard disk by PGP

    Posted Sep 24, 2013 04:15 AM

    is there any disk recovery instead of if i face any problem that i need to take out the hard disk and plug in to  another laptop?



  • 5.  RE: how to format a fully encrypted hard disk by PGP

    Posted Sep 24, 2013 04:19 AM

    Check this artical

    Best Practices for Data Recovery using Symantec Endpoint Encryption - Full Disk (SEE-FD)

     

    Article:TECH104300  |  Created: 2008-01-29  |  Updated: 2010-01-21  |  Article URL http://www.symantec.com/docs/TECH104300

    Best Practices for Data Recovery using Symantec Endpoint Encryption - Full Disk (SEE-FD)

     

    Article:TECH134766  |  Created: 2010-01-07  |  Updated: 2011-09-09  |  Article URL http://www.symantec.com/docs/TECH134766

     



  • 6.  RE: how to format a fully encrypted hard disk by PGP
    Best Answer

    Posted Sep 25, 2013 06:47 PM

    Concerning the reformatting, it should be possible to use the typical "boot and nuke" approach.  It would be recommended to decrypt first, however, as occaisionally the partition information is not completely removed during the reformat process, and the drive may still show as encrypted after the OS and PGP are reinstalled.

    Regarding the question about recovery options, you should create a Recovery Disk for your version of PGP Desktop or Symantec Encryption Desktop.  You need to use the correct iso for your version.  The iso files can be found here:

    http://www.symantec.com/docs/TECH210725

    Some other basic troubleshooting and Recovery steps can be found here:

    http://www.symantec.com/docs/TECH149679

    Note that while you can decrypt using the recovery CD, it is faster to slave the drive to another machine with PGP Desktop installed.