How to get the CleanWipe tool (Endpoint Removal)
If you are looking for the CleanWipe tool, here is some information that may save you some time and frustration. Users must open a case with Support to get the CleanWipe tool. Be wary of other sources that may have the tool available. You might not be getting the most current version, and you never know if the download is malicious or not. Only use the tool provided by Symantec Support.
As of 7/31/12, the latest version of CleanWipe is v12.1.1101.401.
The tool supports the following OS’s:
- XP 32/64
- 2000 32/64
- 2003 32/64
- 2008 Server 32/64
- Windows 7 32/64
Please note that Symantec only recommends using the CleanWipe tool as the final solution for removal of our product, the proper uninstallation steps should always be tried first.
Support Support - http://www.symantec.com/support/contact_techsupp_static.jsp
If you are not able to open a case, there are manual removal documents available that can help you with removing all traces of the SAV/SEP product.