Endpoint Protection

 View Only

  • 1.  How to get the latest Packages onto the SEPM

    Posted Mar 13, 2013 06:00 PM
      |   view attached

    Hello - I currently manage 3 seperate SEPMs.  I've noticed that on my SEPM1 there is a newer install package (V 12.1.2015) available.  The newer package is not available on my other two SEPMs  see attachment -

    how do I get the newer package to load into my other SEPMs?  I need to upgrade about 1200 folks from v 11 to v 12.1.2015

    Attachment(s)

    docx
    Packages on SEPM1.docx   195 KB 1 version


  • 2.  RE: How to get the latest Packages onto the SEPM
    Best Answer

    Posted Mar 13, 2013 06:06 PM

    Did you upgrade the second SEPM? If you did, it should've automatically imported the latest package.

    You can import SEP packages into the SEPM using this KB article

    How to manually import client packages into Endpoint Protection Manager (SEPM)

    Article:TECH122824  |  Created: 2010-01-29  |  Updated: 2010-08-12  |  Article URL http://www.symantec.com/docs/TECH122824

     



  • 3.  RE: How to get the latest Packages onto the SEPM

    Posted Mar 13, 2013 07:09 PM

    Ah HA!!  makes sense...how would i upgrade to the newest version - do i have to go somewhere to download the files?  I do have a support contract with Symantec...



  • 4.  RE: How to get the latest Packages onto the SEPM

    Posted Mar 13, 2013 07:16 PM

    You can download the latest version from FileConnect

    https://fileconnect.symantec.com

    Just input your serial key



  • 5.  RE: How to get the latest Packages onto the SEPM

    Posted Mar 14, 2013 11:03 AM
      |   view attached

    I am trying to get to the files connect site and get the following error.  Is it down?

    Attachment(s)

    docx
    errors.docx   915 KB 1 version


  • 6.  RE: How to get the latest Packages onto the SEPM

    Posted Mar 14, 2013 11:15 AM

    Are you trying to connect the fileconnect.symantec.com?

    Checked here - the site is working fine at the moment.



  • 7.  RE: How to get the latest Packages onto the SEPM

    Posted Mar 14, 2013 11:34 AM

    Try a different browser or maybe clear out your temp file

    But it is working



  • 8.  RE: How to get the latest Packages onto the SEPM

    Posted Mar 14, 2013 01:21 PM

    So i went to internet options and changed the security settings and checked the box to use SSL2.0 and TLS 1.2.  now it works fine.



  • 9.  RE: How to get the latest Packages onto the SEPM

    Posted Mar 19, 2013 07:52 AM

    Hi

    Download it from https://fileconnect.symantec.com

    Regards

     



  • 10.  RE: How to get the latest Packages onto the SEPM

    Posted Mar 19, 2013 08:03 AM

    Hi,

     

      https://fileconnect.symantec.com 

    and enter in your serial number you will be able to download