Endpoint Encryption

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  • 1.  how to get license key for PGP Desktop

    Posted Jul 02, 2011 10:58 AM

    I already provide my information for user registration and download the PGP Desktop. While the installation process, it asks me for license key. How i get the license key ?



  • 2.  RE: how to get license key for PGP Desktop

    Posted Jul 02, 2011 11:29 AM

    For further assistance, please contact Symantec Licensing Department at 1-800-721-3934 to obtain your license key.

    Cheers!



  • 3.  RE: how to get license key for PGP Desktop

    Posted Jul 02, 2011 11:40 AM

    Thank you for your suggestion. The downloaded file is trialware, and my country is outside the USA. Please tell me about other assistance.



  • 4.  RE: how to get license key for PGP Desktop

    Posted Jul 02, 2011 05:47 PM

    I'd suggest that you contact the seller that you bought the license from.  It seems like they should have emailed the license to you,  or at least email confirmation of the purchase that you may be able to reply to.



  • 5.  RE: how to get license key for PGP Desktop

    Posted Jul 02, 2011 08:37 PM

    Absolutely if i bought it, but I just downloaded it for using as trialware. Someone would like to send the license code to me, or not ?



  • 6.  RE: how to get license key for PGP Desktop
    Best Answer

    Posted Jul 02, 2011 09:05 PM

    I hope this is helpful:

    * If customer run a trialware and would like to upgrade to the full software, do they need to uninstall it or just upload the permanent file/ or decode the permanent key?

    - Trialware can be fully activated once the customer has purchased the required licenses. Just to confirm, so once the customer got their permanent license file/key, customer does not need to uninstall the trial version instead, upload/decode the required license and it will be upgraded to a full software. The customer would not need to uninstall the trialware so that they can fully activate it.

    * Are temp license keys/ files available?

    - Temporary license are being sent when one requested and fill up the form for a trialware in symantec.com. However, not all products are available for trialware so it is advisable to contact Sales at 1-800-745-6054 option 3



  • 7.  RE: how to get license key for PGP Desktop

    Posted Jul 03, 2011 03:17 AM

    Thank you so much.



  • 8.  RE: how to get license key for PGP Desktop

    Posted Jul 03, 2011 08:42 AM

    You are welcome.  If you consider your issue resolved, please click Mark As Solution on the post that best provided the solution.