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How to Get Notification/Alerts when Symantec Releases new Versions

Created: 04 Oct 2010 • Updated: 06 Oct 2010 | 5 comments
Hemant Koli's picture
This issue has been solved. See solution.

Hello.....

How do we come to Know that Symantec has releases any new Versions. Is their any way to get any kind of Notifications Or Alerts.

If we get any kind of Notification we can test the New Versions before implementing in Live Enviornment.

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Vikram Kumar-SAV to SEP's picture

Sign up for Symantec Email Bulletin

http://www.symantec.com/business/support/news_bulletins/index.jsp

Vikram Kumar

Symantec Consultant

The most helpful part of entire Symantec connect is the Search button..do use it.

SOLUTION
Mjahtetn's picture

I believe you should also be listed as the technical contact.

better contact customer care at 1-800-721-3934

Hemant Koli's picture

Hello Mjahtetn

I din't get you, what are you trying to say. I mean what is Technical contact List & how do i register the List.?

Thanks & Regards.

Hemant Koli.

+91 9833224558

Andy Welburn's picture

advised direct. e.g.

"Dear Symantec Customer,
We are pleased to offer you a new release of SYMANTEC NETBACKUP 7.0, available 02-01-2010. As a customer with a
current maintenance/support agreement on a previous version of this product, you are entitled to this new release free of
charge as part of your maintenance/support subscription for supported licenses."

Mjahtetn's picture

better if you will call the customer care. They will log you a case so you can be added as technical contact. The person registered as technical contact will engage with Symantec Technical Support on case issues and also, all emails and notification will be send to him.

Here's the link for contract management.

http://www.symantec.com/business/support/contract_management/index.jsp

however, again, better contact customer care at 1-800-721-3934, its faster.