I have inherited a few servers that I consult the management of, and they are running different versions of SAV Corporate or SMB. I am having trouble finding the correct patch files to get them up to the very latest version. for instance, I have a server and clients running version 10.0.2.2002. I went to
http://www.symantec.com/business/support/downloads.jsp?pid=51852 and chose the options pertaining 10.0.2. The patch files that were there, when I download them, all say that I dont have the correct version installed or that the patch is not for my version of SAV.
Specifically, I downloaded sav_10.0.2.2020_allwin_en.zip (3,865,657 bytes)
"Description: This patch is for Symantec AntiVirus CD 10.0.2 Maintenance Release 2 (MR2) and it includes additional product updates, including the latest RAR decomposer that was originally released in Point Patch 1 (PP1). This patch can be migrated over Symantec AntiVirus 10.0.2.2000 (MR2), 10.0.2.2001 (MR2 PP1), and 10.0.2.2010 (MR2 MP1). "
However, it does not install over 10.0.2.2002, saying ""The upgrade patch cannot be installed by the Windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a
different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
Is there an easy way to tell if I have 10.0.2.2002, what exactly I can upgrade to?
I also have systems on 10.1.5.5000, and 10.1.0.396 at other offices and will need to be able to see what I can upgrade them to, although, their fileconnect status shows that 10.2 is available for download and I assume I can download that and it will upgrade.....hopefully......
Thanks,
John