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How to get Symantec Product upgrade notifications

Created: 11 Jan 2013 • Updated: 21 Jan 2013 | 1 comment
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Hello -

The businesses that I work for use two Symantec Products:  Sym Eendpoint Prot and Sym Sys Recovery.  Both excellent choices in my view.

Anyhow, I like to be on top of things and I want to be notified by eMail whenever a new version of either of these gets published.  I did contact the "Licensing" branch in the past (twice) and they assured me that they would put me on the notification list.  Well to date this hasn't worked well.  In fact, not at all.  I have to remind myself periodically to probe the Symantec website for new product announcements to keep updated.

Is there another "branch" I can contact to get these announcement?  Oh yeah, we get an eMail announcement anytime our subscription is about to run out so know we are in the Sym control system and that's fine.

Any comments?

 

HoibO

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CraigV's picture

Not sure if you saw the link below, but check it out. As with all their other products, if you have current maintenance contracts in place for those applications you would be elligible to upgrade, and should be notified accordingly.

Otherwise try registering the product...

http://www.symantec.com/products-solutions/licensi...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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