Symantec Management Platform (Notification Server)

I have a big problem with duplicate GUIDs.My servers have same names and empty domain and i cant change it:

Machine 1

Resource GUID: {58F7CB81-0DB1-4E16-849D-2AAB7E02B3C5}
Resource Type: Computer ({493435F7-3B17-4C4C-B07F-C23E7AB7781F})
Resource keys:
name.domain=osa1
uniqueid=I7VwOgXTv5NCeb4TA2NESw==
uniqueid=19o8SVo0daGiuzGu/ZrUSA==

Machine 2

Resource GUID: {58F7CB81-0DB1-4E16-849D-2AAB7E02B3C5}
Resource Type: Computer ({493435F7-3B17-4C4C-B07F-C23E7AB7781F})
Resource keys:
name.domain=osa1
uniqueid=b32tBZ/sHHL7SAVCgaMYqg==
uniqueid=hMECo3axitj4CUgER1PfCQ==
uniqueid=sr/FicQY3nUPCAUkqyFjFw==
uniqueid=K7cNO+mrp0qQejAFJ7/fNQ==
uniqueid=wDtZf1hNFPzNTslYdH68SQ==
uniqueid=E6gSZHdqVhyiLYdne4MIdQ==
uniqueid=VqRRbGu4OIlJK1ORbwCTXQ==
uniqueid=VC9rq2W+j7JfDJUNSea2Vw==

I tried to use HOWTO60919 but command line aex-helper agent -s MachineID ignore_resource_keys "name.domain" not working (only name.domain). Ignoring other RK works good. My OS is Rhel 6.4, altiris agent version is 7.5.3300.

Hi,

To avoid sending namedomain at all you should set namedomain and fqdn keys in ignore_resource_keys field.

Also, as it is mentioned in article HOWTO60919, namedomain field depends on targeted agent settings - if your machines have same name but different DNS names, then you can switch agent to report namedomain key as DNS name.

Thanks,

AndreiF

I did it and it isn't work. My Machine ID section on agents has string:

ignore_resource_keys=name.domain,fqdn, macaddress

but agents still send name.domain key

other keys (fqdn,mac) ignored correctly

Try to use namedomain instead of name.domain.

Thanks,

AndreiF