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How to ignore Outlook being open for deployment of Cisco Presence?

  • 1.  How to ignore Outlook being open for deployment of Cisco Presence?

    Posted Mar 17, 2010 02:19 PM
    I can deploy the MSI without issue as long as Outlook is closed, if it's open I get a hung process no matter what I try. Is there a method of telling the job to ignore the open application? 


  • 2.  RE: How to ignore Outlook being open for deployment of Cisco Presence?
    Best Answer

    Posted Mar 17, 2010 02:38 PM
    Kill Outlook using taskkill

    This will forcefully close any open outlook.exe processes:
    taskkill /IM outlook.exe /F

    But if that doesn't work in testing, try this one instead, which will also close any child processes of outlook.exe:
    taskkill /IM outlook.exe /T /F

    For me, taskkill /IM outlook.exe /F closed Outlook and all my IE windows.


  • 3.  RE: How to ignore Outlook being open for deployment of Cisco Presence?

    Posted Mar 17, 2010 03:04 PM
    That did it, thanks!