How to improve our software standing with Symatec?
I work at a small translation company, and we have developed a freeware called ChangeTracker. Recently we got emails from couple of our users that they can't download the software, because NIS prevents them from doing that basing on "reputation".
Could you tell me, whom shall I contact to improve standing of our software with NIS? I really want to help users get rid of frustration, when another freeware they want to use is recognized as suspicious.