Client Management Suite

Hello All,

We have recently installed a fresh version of Altiris 7.5 no migration.  We are strictly utilizing the Cloud Enabled Management feature for all of our clients. We have everything setup and working well but we have a slight issue.  When we install the CEM agent (the package we created for CEM agents) the agent installs with a tray icon.  This tray icon stays visible until the agent checks in and picks up the policy from the server then it is turned off.  We are trying to find a way to install without having this icon displayed at all.  we have tried the following solutions:

NOTRAYICON

NOTRAYICON /s

/NOTRAYICON

-a -s NOTRAYICON

notrayicon 

we have put this switch in every possible combination and order we could think of and even followed all the docs we could find.  Yet the agent still installs with the tray icon displayed.  does anyone know if you can install the CEM agent without the tray icon displayed at all?  we tried setting the policy to not display the icon and then recreated the CEM install package but that didnt help either.  

This is our current command line.  It works great and installs silently but still installs the tray icon.  

Altiris7_5_Install.exe /s /pass:xxxxxxx

Any thoughts or help is greatly apprceiated.  Have a good day.

Hi SnappyJY,

1. First you need to set appropriate settings in SMA push settings (They will be applied in newly generated offline CEM package)

2. After that open "Targeted Agent Settings" ⇒ Make a Clone of "All Desktop computers (excluding 'Site Servers')" settings policy and set another name for this policy to determine that this policy will be applied only for clients with CEM feature enabled.

3. Open original "All Desktop computers (excluding 'Site Servers')" settings policy default resource target ⇒ include there a filter to exclude all clients, which are with CEM feature enabled or who is on Internet ⇒ save changes.

• You can use default filters like: "All Computers where the Cloud-enabled Management feature is     enabled" or "All Computers Currently on the Internet"

4. Open cloned for CEM clients settings policy ⇒ open "User Control" tab and uncheck "Show client tray Icon" checkbox ⇒ save changes. Also modify its resource target to include only appropriate clients with CEM feature enabled or who is on Internet ⇒ save changes.

• You can use default filters like: "All Computers where the Cloud-enabled Management feature is enabled" or "All Computers Currently on the Internet"

5. Now you can generate new offline CEM package ⇒ download it on client computer and install it, using this command line "C:\CEM.exe" /s /pass:123 -s

Thanks,

IP.

That did it, thanks for the help.