Video Screencast Help

How to install EVOM

Created: 19 May 2013 • Updated: 22 May 2013 | 16 comments
chikarizee's picture
This issue has been solved. See solution.

Hi there,

i am new on EV installation. As my preparation on installing the EVOM, just need advice on the pre-requisite, installation and post installation. Mainly concern if there any important action any i have to be aware on this?

higly appreciate for those who like to share on this.  TQVM.

Operating Systems:

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Arjun Shelke's picture

Version of EV, OS and SQL?

Arjun Shelke's picture

Where and when to install Operations Manager:

To use Operations Manager to monitor the Enterprise Vault servers in an Enterprise Vault site, Operations Manager must be installed on at least one Enterprise Vault server in that site.

Operations Manager requires Enterprise Vault Services on the same computer. You can install the Operations Manager component at the same time as installing the Enterprise Vault Services component, or at a later date. You must run the Enterprise Vault configuration wizard to configure the Enterprise Vault Services before you configure Operations Manager.

Additional prerequisite software for Operations Manager:

The computer on which you install Operations Manager requires the following software prerequisite in addition to the core Enterprise Vault prerequisite software and settings:

Internet Information Services (IIS) must not be locked down.

Additional preinstallation tasks for Operations Manager:

In the Active Directory domain, create a Windows user account named, say, "MonitoringUser", for Operations Manager to use when accessing the Enterprise Vault databases. This monitoring user account does not require an Exchange mailbox, and it need not be a member of the Windows Administrators group.

When you create the monitoring user account, note the following:

Select the Password Never Expires option.

Leave the remaining check boxes clear (User Must Change Password At Logon, User Cannot Change Password, and Account Is Disabled).

chikarizee's picture


highly appreciate for the reply. here is the details:

ev 10.0.3

window server 2008

sql 2008 r2

chikarizee's picture

is it i also have to do something on SQL? from video that i watch i need to install the EVOM on the ev server only right?

Arjun Shelke's picture

thats correct. On SQL it will create the database, where you will need to provide path to store MDF and LDF files.

chikarizee's picture

can you explain more on LDF and MDF file? thanks

Arjun Shelke's picture

Its Database and log files of SQL. Database file extension = MDF and log files = LDF

Arjun Shelke's picture

was it helpful?

chikarizee's picture

i have further question:

1-after the installation finish, do we need to restart the server?

2-any further configuration after we completed the installation?

AndrewB's picture

no reboot. there's really nothing to it.

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner |

chikarizee's picture

one more question, the EV is already in producation line, do i need a downtime?

AndrewB's picture

i would not expect any downtime

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner |

chikarizee's picture

ok noted. but after i completed the installation i need to restart the EV services right??

GertjanA's picture

After you installed EVOM, there is NO need to restart services. BE advised though that after the installation, it will take about 24 hours before you actually see something in the webpage of EVOM.

don't worry if after installation you see nothing! Check again tomorrow. :-)

Thank you, Gertjan, MCSE, MCITP,MCTS, SCS, STS

chikarizee's picture

HI there, any technote can be share here regarding EVOM installation? thanks

AndrewB's picture

it's in the installation pdf that comes with EV.

did you mark this post as solved? a while ago? i recommend either marking the post that actually helped you or maybe start a new thread. if you keep adding to a solved post it doesnt help someone that comes later trying to look for answers to their own issues.

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner |