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how to installed symantec endpoint protection manager v11 and symantec endpoint protection manager v12 on same server

Created: 18 Sep 2012 • Updated: 02 Feb 2014 | 11 comments
This issue has been solved. See solution.

Long time ago we bought 50 licenses of SEP and we install SEPM and manage for 50 license in version 11.0.x.

and now we just bought 60 licenses of SEP V12.1.

How can i install SEPM V12.1 on same server?

because i don't want to prepare new server, it's for safe budget.

 

Comments 11 CommentsJump to latest comment

Ashish-Sharma's picture

Hi,

You can upgrade SEP 11 to SEP 12.1

Upgrading or migrating to Symantec Endpoint Protection 12.1

http://www.symantec.com/business/support/index?page=content&id=TECH163602

SEP 11.x to SEP 12.1 Upgrade process graphical overview

http://www.symantec.com/connect/articles/sep-11x-sep-121-upgrade-process-graphical-overview

Before upgrade take a backup with the help of disaster recovery.

http://www.symantec.com/docs/TECH102333

Thanks In Advance

Ashish Sharma

 

 

miadmin's picture

Thank you K.Ashish Sharma for your information.

yes i can upgrade to SEPM 12.1.

but, after i upgrade how can i activate old serial number ? (because old serial number already expired)

 

Mick2009's picture

Hi miadmin,

Licensing was new to SEP 12.1: SEP 11 did not have a license infrastructure / licenses that need to be applied.

By the way: SEP 12.1 SEPMs can manage any SEP 11 clients in the organization until those clients are upgraded to SEP 12.1.  There's no need for a seperate SEP 11 SEPM just to manage SEP 11 clients.

Hope this helps! &: )

With thanks and best regards,

Mick

miadmin's picture

thank you Ashish Sharma & Mick2009.

so my product on licenses document is

"SYMC ANTIVIRUS CORP ED WORKSTATIONS AND SERVERS 10.2 NODE ESSENTIAL- 12 MONTHS EXPRESS BAND C  " (50 license) it already expires since Mar 2008.

And the last version befor i installed V 12.1 is version 11.0.4

How can i use old license with out purchase?

Can i still use old 50 license on SEPM v12.1 ?

Because now i already activate new 60 licenses, but after that it show

      - Total Purchased (60)

      - Seats Used (50)

      - Seats Available (10)

This mean i cannot use old 50 license?

please help me again, i'm so confuse.

 

 

sandra.g's picture

Long time ago we bought 50 licenses of SEP and we install SEPM and manage for 50 license in version 11.0.x.
and now we just bought 60 licenses of SEP V12.1.

So when was the 50-seat license for SEP 11.x due to expire?

Can i still use old 50 license on SEPM v12.1 ?

Because now i already activate new 60 licenses, but after that it show

      - Total Purchased (60)

      - Seats Used (50)

      - Seats Available (10)

This mean i cannot use old 50 license?

What it looks like to me: your 50 11.x clients are now reporting in to the 12.1 SEPM, and that's where the some of the license count is going.

If your 11.x license is still valid, I would probably give Customer Support a call to look into it. Check here for local phone support numbers for non-technical support: http://www.symantec.com/support/assistance_care.jsp

sandra

Symantec, Senior Information Developer
Enterprise Security, Mobility, and Management - Endpoint Protection

Don't forget to mark your thread as 'solved' with the answer that best helps you!

miadmin's picture

For this issue, now i understand.

After i consult with Symantec customer support by phone.

I cannot use Old SEPM and New SEPM on same server.

because the newest version will be replaced old version.

 

Thank you for everyone for your answer.

SOLUTION
Ashish-Sharma's picture

HI,

If you received your answer please don't forgot Mark As solution

Thanks In Advance

Ashish Sharma

 

 

Mick2009's picture

Glad to help, miadmin- please do use the Cinnect Forum again in the future should you have any tips or suggestions to share, or should you need help with any future questions!  &: )

With thanks and best regards,

Mick