Endpoint Protection

 View Only
  • 1.  How to know if SEP is up-to-date without console communication

    Posted Aug 12, 2015 04:13 PM

    Hi there,

    My customer has a lots of laptops and usually stay outside the company.

    Can you tell me if all the notebooks are up-to-date by report or something?

    Best regards



  • 2.  RE: How to know if SEP is up-to-date without console communication

    Posted Aug 12, 2015 04:20 PM

    There is no reporting options with unmanaged clients. This would be a manual process to go to each one and review.



  • 3.  RE: How to know if SEP is up-to-date without console communication

    Posted Aug 12, 2015 09:01 PM

    As Brian said, If the client is unmanaged (or managed, but not communicating to SEPM) there is no way that the SEPM will have the current reporting data of such client.

    As you said that you have a lot of computers that are out of network, I would suggest you to enable the clients to communicate to SEPM over the internet. All you have to do it to allocate a public IP address for this communication. Once you have a public IP address allocated, you can update it in the MSL and then configure the network/perimeter firewall to forward any communication received on that public IP address (and on a specific secure port) via internet to the internal IP address of the SEPM server on port 8014. (Just make sure that you enable secure communication between the client and the server).

    You can also use location switching in SEP to configure different policies (such and liveupdate and firewall) to client that are in the network and out of network.

    Once you enable client-server communication over the internet, it becomes easy to manage clients that stay out-of-network for a long time and to get reporting data from those clients.



  • 4.  RE: How to know if SEP is up-to-date without console communication

    Posted Aug 13, 2015 12:22 AM

    Hi,

    It is good to have an option of "Notification Email - for outdated definitions, or after every update"

    something similar Symantec has to think about.

     

    Thanks,

     



  • 5.  RE: How to know if SEP is up-to-date without console communication

    Broadcom Employee
    Posted Aug 14, 2015 12:00 PM

    Hi,

    There are pre-defined notifications configured with default SEPM install.

    When more than 3 computers with definitions older than 7 days are found, SEPM will trigger a notification.

    To check other notifications navigate to: SEPM --> Monitor --> Notifications --> Virus Definitions Out-of-date



  • 6.  RE: How to know if SEP is up-to-date without console communication

    Posted Aug 14, 2015 04:14 PM

    Thanks! \o/



  • 7.  RE: How to know if SEP is up-to-date without console communication

    Posted Aug 20, 2015 02:02 AM

    Please let me know if you need further help on this. If your question has been answered, please mark the thread as resolved.