Video Screencast Help

How to login here...? - Symantec Protection Center

Created: 05 May 2010 • Updated: 09 Feb 2011 | 10 comments
This issue has been solved. See solution.

Hi All,
I just upgraded SEP to 10.0.6 and when i brows to https://SERVER:8443/portal/Login.jsp it prompt me to login
(Symantec Protection Center )
I tried every admin password but nothing works...

Anyone know the standard password?
And what is this?

here is a screenshot of the page...Image and video hosting by TinyPic

Comments 10 CommentsJump to latest comment

AravindKM's picture

The first login name is "admin" and password is "admin" .You have to change the password after first login.

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

babalojaan's picture

hi ArvindKM,

The username or password you entered is incorrect.

any other idea?

AravindKM's picture

You are first time logging in.am I right?

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

AravindKM's picture

Can you try by restarting your server once.It is not allowing may not be because of multiple time you are used wrong password.

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

AravindKM's picture

Keep this also in mind
Symantec Protection Center has the following browser requirements:

Browser
Internet Explorer 7 or 8

Browser settings
Enhanced Security Configuration disabled

Internet Explorer 8: run in Compatibility Mode

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Khalid H Mashayekh's picture

The default user and password is :

Username: admin
Password: admin

but if it didn't work you can reset the passowrd again by do the following:

1. Open Windows Explorer on the computer where you run Symantec Endpoint Protection Manager.
2. Change directory to the <Drive>:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder.
3. Double-click the Resetpass.bat executable file. The password is reset to the default password.
4. Be sure to change the password immediately.

** Note : Please mark it as solved if this solve your issue cheeky.

SOLUTION
babalojaan's picture

ArvindKM,

I restared the server and tried to login again. It still refuse to log me in.
please help!

AravindKM's picture

Wait for an hour and try to login

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind