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How long does OpsCenter expect to collect 1st round data from Netbackup 7.1 ?

Created: 16 Aug 2011 | 4 comments
Edwork's picture
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I get install a OpsCenter on a standalone server (W2k8 R2) server. Version: Version 7.1 (Build 20110203). I have a mater server(netbackup 7.1) on another W2k8 server.

I make sure both servers are on same network and disable firewall rules on Windows OS.

Under Settings > Configuration > Netbackup. I could see it could get record on it. But status keep 3 hrs still display "no connected". Does it anything which I miss configuration ?

I check URL link: http://www.symantec.com/business/support/index?pag...

It suppose to do that. Any account or authenization I need to setup on that OpsCenter to connect to Netbackup server ?

How long does it expect to get 1st round data from Master server ?

How do I check Master server PBX service is running fine ?

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Jeeves's picture
23
Aug
2011
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This might be because of any

This might be because of any one of the following :

  • OpsCenter machine is not reachable (pingable) from NetBackup or vice versa
  • OpsCenter machine name is not present in NetBackup host properties/bp.conf
  • On NetBackup PBX port (1556) is not opened (firewall) for connections from OpsCenter.
Edwork's picture
24
Aug
2011
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Registry update

I found it need to update Registry on Master server, and it works.

No firewall, PBX services issue.

Admin pdf file does not mentioned it.

DeepakSharma's picture
29
Aug
2011
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Could be a communication issue.

Initial syncup of Netbackup and Opscenter might take time depends on the size of Netnbackup database but 'not connected ' points to another issue . First make sure your opscenter is able to communicate with Netbackup master server ?

speedfreak's picture
06
Nov
2011
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Hi edwork   Try below one if

Hi edwork

 

Try below one if it helps

 

Just add OPs Center server to master server host properties of Netbackup under servers Tab

 

 

 Cheers !!!