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How long will be 11.x version supported

Updated: 10 Aug 2011 | 6 comments
wroot's picture
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This issue has been solved. See solution.

As 12.1 is out i want to know how long will be 11.x versions supported, i mean bug fixing updates and definitions updates. Also in MySupport i can't find a category for Symantec Endpoint Protection anymore, so i can't file cases. Is it hidden in some weird category or is it not available? Or do i have to have 12.1 license to be able to file SEP cases?

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pete_4u2002's picture
10
Aug
2011
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check the

  1. check the linkhttp://www.symantec.com/business/support/index?page=landing&key=54619

2. On the right hand side under “Product support”, click the release details and select the version of the product to check end of life.

 

wroot's picture
10
Aug
2011
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On the right side i see this

On the right side i see this and i can't find Product support link:

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ThreatCon

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pete_4u2002's picture
10
Aug
2011
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sorry, check the release

sorry, check the release details.

Rafeeq's picture
10
Aug
2011
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hi

Yet to announce that date; it will be supported for a long time.If you have migrated to SEP 12.1 you can use that option, You might be eligible for SEp 12.1 hence they might have removed; Licensing team can assist you on that.

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Rafeeq's picture
10
Aug
2011
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hi

You can visit this page and subscribe for notification

In order to receive timely notification on updates and the support lifecycle for your Symantec product please be sure to sign up at the following link to receive our Technical Support News Bulletins. http://www.symantec.com/enterprise/support/news_bulletins/
We also recommend that you periodically check our website by selecting your product, then release details, for information with respect to End of Life and End of Support Life for your specific Licensed Software.
http://www.symantec.com/enterprise/support/

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Idimple's picture
10
Aug
2011
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Hello, SEP 11 RU7 is going to

Hello,

SEP 11 RU7 is going to be end of support on 2014-09-27 

 

Please check the below link for End of support date of SEP 11.X

Release Details

http://www.symantec.com/business/support/index?page=releasedetails&key=54619

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)