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How to move the EventQueue off c-drive

Updated: 11 Apr 2011 | 5 comments
claus66's picture
claus66
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This issue has been solved. See solution.

Hi

I've got an smp7.1 going with 15000 clients. I'ts installed to my d-drive - however the eventqueue-folder to which all inventory data is sent is placed in c:/programdata/Symantec/SMP/Eventqueue causing the c-drive to run low on diskspace. How can I change the path of the eventqueue to another drive?

Cheers,

Claus

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ludovic_ferre's picture
11
Apr
2011
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ludovic_ferre
Symantec Employee
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Mount a drive as the SMP folder?

You have the options to mount a partition as a folder in the Diskmgmt.msc tool. This could be a good option.

I'm not sure whether hard links (using Sysinternal junction tool) would work across partitions, but it could be worth checking.

Ludovic FERRÉ
Principal Remote Product Specialist
Symantec 

1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect

dlopes's picture
11
Apr
2011
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dlopes
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You could use the tool from

You could use the junction tool from sysinternals, as mentioned above, it will work like a symbolic link in linux (ln -s), tested and worked like a charm! :)

more info @ http://technet.microsoft.com/en-us/sysinternals/bb896768

Daniel Lopes de Oliveira
Endpoint Management Architect & Consultant
-----------------------------------------------
MCITP: EA

claus66's picture
11
Apr
2011
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claus66

Need additional help

Thanks for your replies - got junction to work - now I'm not too sure.

I've done the following:

  1. Created folder SMP on E:
  2. cmd junction e:\smp C:\ProgramData\Symantec\SMP\EventQueue

This creates a 'link' in E:\SMP to the eventqueue-folder - But does it change the physical path?

Should I instead:

  1. stop altiris agent
  2. copy C:\ProgramData\Symantec\SMP\EventQueue to E:\SMP\Eventqueue
  3. delete C:\ProgramData\Symantec\SMP\EventQueue
  4. cmd junction C:\ProgramData\Symantec\SMP E:\SMP\Eventqueue

Thanks again,

Claus

ludovic_ferre's picture
11
Apr
2011
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ludovic_ferre
Symantec Employee
Accredited

Yes, stop the Altiris service first

Hello Claus66,

The best option to make this move is to stop the Altiris Service (and dependant services, including the AltirisSupport service, as it watches over core services and would retsart them within a minute), move the folders out of the ProgramData location, make the junction and move the folders from the temp location back to the PRogramData location (which will now be on the e: for real).

Restart the services and your NS should not see any difference (almost).

Ludovic FERRÉ
Principal Remote Product Specialist
Symantec 

1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect

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claus66's picture
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Apr
2011
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claus66

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