Endpoint Protection Small Business Edition

Hi,

My company (C) was sold from company A to company B. Before my company C didn't have Symantec Endpoint Protection Manager console locally. It was hosted at the company A. After we were sold to compnay B, we got new licensing for the clients and installed a new console on ur company C. My issue is that I need to move the existing clients to our new console. I tried to deploy the communication Update Package Deployment and also try to use the Slyink tools with no success because the clients are asking for password. I cannot install the clients without the password (the password belongs to company A).

I could try to remove the password on the client by doing some tricks but I don't want to do it on each client.

What are my alternatives?

Can you remove the password requirement or if you deploy a new sylink, you can put in the password there

Restoring client-server communications with Communication Update Package Deployment

whats the version of SEP here?

Hi,

Thank you for posting in Symantec community.

Time being use old password which is working in your case & after successful transition of clients set the new passwords immediately.  

OR 

Remove the SEP client completely and do a fresh install. It's not practical if number clients are many.