How to move or delete sem5.log (7GB)
Created: 31 Mar 2012 | Updated: 31 Mar 2012 | 9 comments
Hello,
Since i had any problems with my D:\ installation of Symantec Endpoint Protection, i moved it to the C Drive.
Unfortunatly, there is any log files who takes more and more disk space everyday.
I'ld like to move or delete these files, but no way.. i tried any solution found on your support forum, but i don't find the symantec embedded database in services.msc
The version is 12.1.1000.157.RU1
Anyone for a solution ?
Best regards
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check this links
Symantec is aware and is investigating this issue.
Alternately, the following manual process is recommended to be performed as needed:
1) Stop the Symantec Endpoint Protection Manager and Symantec Embedded Database services.
2) Rename or delete the current sem5.log
3) Click Start > Run and type CMD then click OK
4) In the Command Prompt type:
For 32-bit: CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\
For 64-bit: CD C:\Program Files(x86)\Symantec\Symantec Endpoint Protection Manager\ASA\win32\
5) Press Enter. This will change directories to the folder containing dbsrv11.exe.
6) To force the recreation of sem5.log, type:
For 32-bit: dbsrv11 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db"
For 64-bit: dbsrv11 -f "C:\Program Files(x86)\Symantec\Symantec Endpoint Protection Manager\db\sem5.db"
7) Press Enter
8) Click Start > Run and type services.msc then click OK
9) Start the Symantec Endpoint Protection Manager and Symantec Embedded Database services
check this link
http://www.symantec.com/business/support/index?page=content&id=TECH178718
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Hello,
Thank you for your answer.
As i said, there isn't any Symantec Embedded Database service.
So i can't stop it!
Hi Geezer, in older version of SEPM the embedded DB may of had the service name "Embedded Database" instead of "Symantec Embedded Database"
Check your Task Manager for a processes called "dbsrv11.exe" (or dbsrv12.exe in never version of SEPM). If you have this process running, you know your running Embedded, we are just unsure of the service name.
You can open a command prompt and run "tasklist /SVC" to list processes and their related services.
You can also use a tool like "Process Explorer" from Sysinternals to help you connect the process name to the service name. Or you can also search the registry for the process name -- which should lead you to the service entry for the process, including the service name.
Hope that helps.
can you run the upgrade.bat or repair the SEPM using the add/remove program?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
hi greezer,
Check this forums .
https://www-secure.symantec.com/connect/forums/sem5log-growing-huge-size
Thanks In Advance.
Manish
Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.
Did you read what i wrote ???
For the third times, there is no Symantec Embedded Database service !!!
So I can't stop it !
I just did a repair, nothing is different, files are always here.
Best regards
hi,
if your issue not resolved,kindly contact to Symantec Technical Support
Contact Symantec Customer Care on
http://www.symantec.com/support/assistance_care.jsp
OR
Technical Support
http://www.symantec.com/business/support/contact_techsupp_static.jsp
Phone numbers to contact Tech Support:-
Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
India: Toll-Free 000 800 4401 456 directly
IDD call: +61 2 8220 7111
Thanks In Advance.
Manish
Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.
Hello,
There is no "Symantec Embedded Database service", that means you are either using a SQL database and using a Symantec Endpoint Protection 12.1 Enterprise Edition.
Again, how many clients are connecting to the Symantec Endpoint Protection Manager?
Could you please verify the above things?
Again, would it be possible for you to go ahead with Disaster Recovery Steps in your case?
Here are the steps in the Article below:
Symantec Endpoint Protection 12.1: Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager
http://www.symantec.com/docs/TECH160736
Hope that helps!!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Hi Geezer105,
> Unfortunatly, there is any log files who takes more and more disk space everyday.
> The version is 12.1.1000.157.RU1
If that is SEP 12.1 RU1 Small Business Edition, check out this article and see if it is a match for what you are seeing:
With thanks and best regards,
Mick
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