how to obtain cleanwipe
Updated: 22 Feb 2011 | 8 comments
This issue has been solved. See solution.
hi guys i am new here and i am in a desparate need of cleanwipe to remove enpoint protection installed in my computer bcos all normal process of unistalling symantec products have failed including d most recent removal tool, pls help.
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Call Symantec Technical
Call Symantec Technical support to get the latest Cleanwipe 6.2. You need to open support case either call them or open a webcase.
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
did that
I was on the phone for about an hour and when someone pick up the call go lost. I called back and was on hold for a long time. Can someone email me the cleanwipe.exe or know of another place to download it.
You can create a web Case
You can create a web Case at
https://mysupport.symantec.com/
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Hi, Cleanwipe utility is not
Hi,
Cleanwipe utility is not recommended to run on the server operating systems, it's recommended for client operating systems only. For example - Windows XP, windows 7, vista etc.
Thanks and Regards,
Chetan Savade
Technical Support Analyst,
End Point Security, Enterprise Technical Support
This is actually not true.
This is actually not true. While you should use caution while running the tool on a server. We have never not recommended running it on a server OS.
Even I have run Cleanwipe on
Even I have run Cleanwipe on server OS, the only thing that needs to be kept in mind as Cleanwipe would reboot the machine.
So Don't run it on server OS, when it is in Production.
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Download the cleanwipe from
Contact Symatec Technical Support to download the Cleanwipe tool.
Note: The utility should be run locally on the machine,not remotely as it might cause issues.
Ted is correct older version
Ted is correct older version of Cleanwipe had some issues but even cleanwipe gets updated. Only reason it should not be run on the server is that it will remove SEP and SEPM thats it,
It actually doesn't remove any other Symantec apps like Backup exec etc. after running cleanwipe install LU and repair BE it should be fine.
Also only Cleanwipe should not be run throught RDP and as any other program always latest one should be used.
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
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