Endpoint Protection

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  • 1.  How to pause scheduled scan

    Posted Oct 22, 2009 11:28 PM
    I allow users to pause their scheduled scan, but when I open the SEP window, I can only see a scan progress bar.  How do I pause the scan?  See attached screenshots.


  • 2.  RE: How to pause scheduled scan

    Posted Oct 23, 2009 12:08 AM

    In scan progress options in policy you selected do not show scan progress .So user will not be able to see scan progress or pause/snooze the scan.Try by giving show scan progress and try…

     


  • 3.  RE: How to pause scheduled scan

    Posted Oct 23, 2009 01:38 AM
    I realise this, but this policy is as it was out of the box.  Why would it be defined this way, i.e. there is no way for the use to pause the scan although they are allowed to.


  • 4.  RE: How to pause scheduled scan

    Posted Oct 23, 2009 01:52 AM


    Configuring SEP client options
    for end users to stop, pause, or 'snooze' administrator defined scans


  • 5.  RE: How to pause scheduled scan

    Posted Oct 23, 2009 02:05 AM

    According to administraton guide you have to select Showscanprogress

    or Show scan progress if risk detected for using scan/snooze option.From pge no 435 of admin guide” To configure scan progress options for administrator-defined scans

    1 On the Antivirus and Antispyware Policy page, click Administrator-defined

    Scans.

    2 On the Advanced tab, under Scan Progress Options, click Showscanprogress

    or Show scan progress if risk detected.

    3 To automatically close the scan progress indicator after the scan completes,

    check Close the scan progress window when done.

    4 Check Allow user to stop scan.

    5 Click Pause Options.

    6 In the Scan Pause Options dialog box, do any of the following actions:

    To limit the time that a user may pause a scan, check Limit the time the

    scan may be paused, and then type a number of minutes. The range is 3

    to 180.

    To limit the number of times a user may delay (or snooze) a scan, in the

    Maximum number of snooze opportunities box, type a number between

    1 and 8.

    By default, a user can delay a scan for 1 hour. To change this limit to 3

    hours, check Allow users to snooze the scan for 3 hours.

    7 Click OK.”

     


  • 6.  RE: How to pause scheduled scan
    Best Answer

    Posted Oct 23, 2009 04:11 AM
    Without showing scan progress there is no way you can pause or snooze a scan.


  • 7.  RE: How to pause scheduled scan

    Posted Feb 08, 2010 12:37 PM
    So, what is the difference between, stop, pause and snooze in these settings? If they have the option to "stop" the scan, will it start up again at the pause interval or is cancelled til the next scan date? It seems that if you do not check off the ability to stop it, they can't snooze or pause it either. We don't want the user to be able to stop it for good, just pause it temporarily if it is slowing down their machine during a critical task.


  • 8.  RE: How to pause scheduled scan

    Posted Feb 09, 2010 03:28 AM
    It is possible to allow only snooze to users...