Endpoint Protection

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  • 1.  How Policy reflect

    Posted Aug 19, 2011 12:27 AM

    If we do change in any of policy so how can we know the policy has been changed in SEP client. We want to check changes in SEP Client 



  • 2.  RE: How Policy reflect

    Posted Aug 19, 2011 01:45 AM

    its Explained Here

     

      To check the policy serial number at the server
        1. Login to the Symantec Endpoint Protection Manager console
        2. Select the Clients button on the left margin
        3. Select the client group that contains the client that has the issue
        4. Select the Details tab in the right hand pane
        5. Copy down the policy serial number.

          Example: E0C4-01/09/2008 14:39:16 311

    • To check the policy serial number in use at the client
        1. Launch Symantec Endpoint Protection from the System Tray icon or the Start menu
        2. Select View logs button
        3. Select the View Logs button to the right of Client Management and select the System Log
        4. Select the Filter from the main menu and select Show All Logs
        5. Browse for the most recent entry labelled "Applied new policy with serial number..."
        6. Compare the serial number with the serial number shown in the Symantec Endpoint Protection Manager console

          Example: E0C4-01/09/2008 14:39:16 311
        7. http://www.symantec.com/business/support/index?page=content&id=TECH105907


  • 3.  RE: How Policy reflect

    Trusted Advisor
    Posted Aug 19, 2011 07:42 AM

    Hello,

    Here are few Symantec Knowledgebase Articles which explains:

    1) Viewing the policy serial number

    http://www.symantec.com/docs/HOWTO26844

    2) Using the policy serial number to check client-server communication

    http://www.symantec.com/docs/HOWTO55195

    3) Performing a manual policy update to check the policy serial number

    http://www.symantec.com/docs/HOWTO26843

     

    Hope this Helps!!!