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How to prevent client to enter standby mode while backup exec agent is active?

Created: 11 Oct 2012 • Updated: 20 Oct 2012 | 5 comments
This issue has been solved. See solution.


I'm using BE 2010-R3 Rev. 5204 on my Win2K3 serve and same for BE-Agent ob my german Win7 64 bit machine.

How can I prevent that Win7 enters standby mode while a backup job is active? Ok I could reconfigure the client to not use any energy saving setting but this is not a solution, just a work arround. I thought that BE-Agent should be smart enough to handle this itsself.

I read a thread on creating a pre-/post-backup script but don't know how to do this (possibly power script). Unfortunately the solution was not posted to this thread.

Thanks for nay help,


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CraigV's picture


This isn't really a Symantec issue. You need to ask this question over at the Microsoft forums. Even if the agent is busy, it's only 1 service out of many that are busy when a workstation enters standby. Just because it is active doesn't mean the workstation won't standby.

You could try extending the amount of time that it waits before doing this.


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Sush...'s picture

Hello Stefan,

    Also just to add what CraigV has added. I think you are concerned that backups will not work when the machine is in stanby. I do not think that is the case. Backups will still work when the machine is in Standby  as long as it is started.



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Colin Weaver's picture

if standby shutsdown the network interface (which it will on most systems) then the backusp will fail. However as someone else has mentioned it is not really a BE issue but an OS issue and you need a way to disable Stanby during the backup. You might be able to do it with Pre- and post- Commands but you would still need an command to change the settings in the OS whcih woudl ahve to come from Microsoft.

CraigV's picture

I think you are wrong here. When a machine is locked by a user, THEN the backup will run.

When Windows is suspended, ie. hibernated nothing runs as the workstation keeps the bare minimum running in memory. The OS effectively shuts down.

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starbug's picture

Hi CraigV

Thanks for your feedback. I extended the time to enter standby mode. It is now long ennough that the backup job can be completed.