Endpoint Protection

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  • 1.  How to proactively prevent files getting accumulated in the folder i2_ldvp.tmp.

    Posted Feb 24, 2013 10:11 PM

    Hi all,

    We have a windows 2008 cluster server where files were getting accumulated in huge size 40 GB  under "\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\i2_ldvp.tmp" folder". It happened due to continuous scanning of SEP 11 (MR6 MP 2) which was not getting completed successfully due to unknow reasons.

    Due to this (continuous scanning) the entire server was on hung state too and we have to reboot the server to get back in operations. My query is : can we proactively detect such activities in our environment. (I have set a notification to send alerts whenevers scanning exceeds 10 hours but it seems its not working).

    Secondly, how can we prevent it from happening in future as this causes production down due to a security application.

     

    Your inputs are warmly welcomed.Thanks in advance.

    Mohammed Hamid



  • 2.  RE: How to proactively prevent files getting accumulated in the folder i2_ldvp.tmp.
    Best Answer

    Posted Feb 24, 2013 10:53 PM

    Upgrade to RU7 this bug is fixed in that version

    https://www-secure.symantec.com/connect/forums/i2ldvptmp#comment-7308031

    did you create a report with respect to site staus?

    http://www.symantec.com/business/support/index?page=content&id=TECH95538

    he health status of a server is classified as follows:

    • Good: The server is up and works normally
    • Poor: The server is low on memory or disk space, or has a large number of client request failures.
    • Critical: The server is down


  • 3.  RE: How to proactively prevent files getting accumulated in the folder i2_ldvp.tmp.

    Posted Feb 24, 2013 10:58 PM

    Check this

     

    Large files under "\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\i2_ldvp.tmp" folder.

    Article:TECH97520  |  Created: 2009-01-17  |  Updated: 2011-11-11  |  Article URL http://www.symantec.com/docs/TECH97520
     

     



  • 4.  RE: How to proactively prevent files getting accumulated in the folder i2_ldvp.tmp.

    Posted Feb 26, 2013 10:45 PM

     

    @ Sumit: KB article was given by Symantec support too. I was looking for a preventive measure. But, it was helpfull.

    @ Rafeeq: Thanks for your help. Upgraded to RU7 MP3 and created proper notifications.

     

    Thank you everyone. Have a great day.smiley