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How to query computer (asset) based on 'Computer Type' associated type value

  • 1.  How to query computer (asset) based on 'Computer Type' associated type value

    Posted Nov 16, 2010 09:21 AM

    I am using Symantec Management Platform 7 with full features. The default resource hierarchy is as follows:

    Resource\Asset\Network Resource\Computer.

    Computer resource has 'Computer Type' associate type. The default value for 'Computer Type' is Server, Workstation, Test.

    When the inventory solution scans the network and finds a new device, it creates a new resource as 'Computer'. I can edit the new resource and update the 'Computer Type' field as 'Server' or 'Workstation'.

    Q#1. How can I query the assets based on the 'Computer Type' value?

    Q#2. If I want to add more values to 'Computer Type', for example, 'Blade', 'Rackmount', how to achieve it? I am not able to edit 'Computer Type' value probably because it is the default class.

    Q#3. Any default report based on 'Computer Type' value?

    Thanks a lot.



  • 2.  RE: How to query computer (asset) based on 'Computer Type' associated type value

    Posted Jan 31, 2011 08:35 PM

    Hi,

    Q#1 : With 7.x, I don't think there is a outofbox report that queries assets based on computer Type Value.

    Q#2: To add more values, we've to create more resource Type instances of "Computer Type' which is under 'Datacenter Types' of 'Manage Configuration Items' Page. You should check with administrator for permissions on this association and resource Type.

    Q#3: There is a Picker report  named ' All computer Types' under Reports Page.

    Thanks much,

    Prasanna.