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How to recognize existing pgp disk within new profile under Win 7

Created: 23 Aug 2012 • Updated: 23 Aug 2012 | 2 comments
This issue has been solved. See solution.

Background is that I created a new profile/account under Win 7 Pro, and moved my installation of PGP Desktop V10.2.0 from an old/corrupted user profile on my laptop to a brand new profile on the same laptop.  Also, I was successful in moving my keys from my old user profile/account to my new user profile/account under Win 7, and having PGP see/use those keys.

While I can mount/open my old pgpdisk under my new profile/user account through Windows Explorer, no luck yet in perspading the PGP Desktop application to "see" the old pgpdisk file while in my new profile/user account, such that I can mount my old pgpdisk directly from PGP Desktop (although I can create a new pgpdisk under my new Win 7 profile).  The old pgpdisk file is stored on my D: drive, rather than C: drive on my laptop (so it's not stuck somewhere in old profile/old-user folder).

So this makes me wonder if there is some configuration setting (or perhaps registry setting) that needs to be changed in order for PGP Desktop to see my old pgpdisk file on the D: drive, such that I can mount that pgpdisk within PGP Desktop under my new profiile.

Helpful suggestions / tips much appreciated.  TIA

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Tom Mc's picture

Please try this:  In PGP Desktop, select the PGP Disk module on the left hand side.  Then go to the File menu and select Scan For PGP Disks. 

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graybeard's picture

Thanks Tom Mc...  I didn't think to RTFM chapter on PGP Virtual Disks.

Worked like a charm:>