How to recover hidden or closed "panes" in CCS 11.0 console
So, you have been clicking around the console and accidentally or on purpose hit "Hide" (or a little "x" next to the autohide button) instead of Autohide on the caption bar of one of the following panes:
- Jobs Filter View
- Browse Jobs View
- Jobs Property Tabs View
(or any other pane for that matter) and you would like to know how to recover these panes. Well, what may have been a small oversight (on a certain software vendors' part) has cost me 2 hours trying to rectify it and I finally found the answer. Credit to cmccoy2.
You can browse to the following path on the server or computer hosting the "broken" console:
C:\Users\**USER FOLDER**\AppData\Local\Symantec\CCS\Preferences\
In that folder, you will delete the folder with a GUID name starting with "Url.".
e.g. Url.NB2HI4B2F4354HYEW4H65J3LBNZ2GKYZOMNXW2===
Restart the console and boom, you have all your panes back.
Note to self - DON'T HIDE THE PANES FOR ANY REASON. THE AUTOHIDE FEATURE WILL MOVE THE PANE OUT YOUR WAY.
Comments 4 Comments • Jump to latest comment
Thanks for sharing.
Any idea when Symantec is going to fix this? In a PCU or a Service Pack?
I will pose that question to the engineers this week and update this post.
I actually posted something on this earlier at this link:
https://www-secure.symantec.com/connect/forums/ccs-11-hideauto-hide-panels-ccs-console
Symantec have said that there are a few major changes coming in the next release currently expected in May of this year.
The speculation includes a web-based administration interface.
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