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How to remove password for Symantec Antivirus corporate edition 10.2

Created: 19 Jul 2009 • Updated: 21 May 2010 | 4 comments
This issue has been solved. See solution.

Hi,
We have Server grade PC HP Proliant ML150 with OS Server 2003 SP2 and for the security we had installed Symantec Antivirus Server Group Ver. V10.1.5.5000.
But now when we try to open the Symantec Server Console it is asking for username & password also for uninstalling it is asking for same. It was same for the Client PC also but when we used “symantec” as user name and “symantec” as a password it worked. Same username & password we used for Server PC’s but it didn’t worked.
So please let me know any other default password for Server Group or any other solution.

Thanks,
Prashant

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Frank019's picture

I'm not sure if you could remove the password from the registry like you can with Symantec Antivirus for the client.

Frank019's picture

From http://service1.symantec.com/SUPPORT/ent-security....

"Reset the Symantec System Center admin user password
You can use the Password Reset Utility to reset any user's password. You must have Administrator access to the primary server of the server group.

To reset the Symantec System Center admin user password
On the computer running Symantec System Center, start Windows Explorer.
Go to \Program Files\Symantec\Symantec System Center\Tools.
In the right pane, double-click the IFORGOT.exe file.
In the Primary server field, type the name of the server group's primary server.
In the user field, type admin
In the New Password and Confirm New Password fields, type the new password.
Click Reset Password.
You may be prompted for a Windows user name and password if you specify a remote server."

Rafeeq's picture

Hi prashanth,

There is nothing called default password, you have to choose when you install it.

if you want to remove

make these  2 key values to 0

HKLM\SOFTWARE\Intel\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security /v LockUnloadServices 

HKLM\SOFTWARE\Intel\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security /v UseVPUninstallPassword

SOLUTION