Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

How to remove SEP

Created: 10 Oct 2012 • Updated: 11 Oct 2012 | 10 comments
This issue has been solved. See solution.

Hello All

I am making an internal note and I need to find the ways in which we can remove the SEP client?

Thanks

Comments 10 CommentsJump to latest comment

P_K_'s picture

Here you go, I think this is tailored made for you :)

Methods for uninstalling Symantec Endpoint Protection

http://www.symantec.com/business/support/index?page=content&id=TECH184988&key=54619

If nothing works then you need to use Clean wipe
How to get the CleanWipe tool (Endpoint Removal) https://www-secure.symantec.com/connect/forums/how-get-cleanwipe-tool-endpoint-removal

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

SOLUTION
.Brian's picture

Add/Remove Programs, obviously ;)

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

P_K_'s picture

Correct, that is one option that i missed

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

Ashish-Sharma's picture

You can remove for Add/remove program..

or

How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions

http://www.symantec.com/business/support/index?page=content&id=TECH102261

Or

If you don't have any uninstall password change registry setting.

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword

Set to 0 to disable

or

 you can use cleanwipe. you need to contact technical support to avail this tool.

Thanks In Advance

Ashish Sharma

Ninpo's picture

Hi there Ashish,

"If you don't have any uninstall password change registry setting.

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword

Set to 0 to disable "

Where do you find the \AdministratorOnly portion ? I do not see it in my system , I can navigate until

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV

and I have 3 folder options of ClientUI , ComCache and Snap-In , nothing related to "AdministratorOnly".

Ashish-Sharma's picture

HI,

What sep version are you using ?

What error have you occured when you have uninstall in Add/remove.

Thanks In Advance

Ashish Sharma

Ninpo's picture

I'm using Version 12.1.1101.401 RU1 MP1

I'm the administrator and there is a standalone system which the sub administrator had forgotten the password.

Ashish-Sharma's picture

Hi,

Check this Artical

Methods for uninstalling Symantec Endpoint Protection

http://www.symantec.com/business/support/index?page=content&id=TECH184988&key=54619

Thanks In Advance

Ashish Sharma

pete_4u2002's picture

you can also use the sepprep tool for uninstall  sep client