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How to remove Torjan.gen ?

Created: 02 May 2013 • Updated: 02 May 2013 | 4 comments
This issue has been solved. See solution.

Hello : 

I Have this Torjan.gen virus and i cant remove it what ever i do ,  it just keep appearing again and again and the only action is taken is " log only "

i also i tried power eraser and the portable removal tool but nothing 

this is what i get  ,

Virus.jpg

 

 

I realy appreciate any help for this  , and thanks in advance 

Operating Systems:

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.Brian's picture

This is a known bug. What version are you on.

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.Brian's picture

Need to upgrade to latest version. See here

When new virus definitions are in place and the quarantine is being scanned, a DWH file is created and detected by Auto-Protect

Article:TECH102953  |  Created: 2007-01-19  |  Updated: 2013-04-22  |  Article URL http://www.symantec.com/docs/TECH102953

 

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SOLUTION