ITMS Administrator Group

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  • 1.  How to repair altiris agent

    Posted Jul 09, 2015 12:38 PM

    Hello

    Any chances to repair altiris agent from NS Console ??

    Or Altiris Agent not installed fully??



  • 2.  RE: How to repair altiris agent

    Posted Jul 14, 2015 04:11 AM

    I believe that the AeXNSC.exe has a /reinstall switch. 
     



  • 3.  RE: How to repair altiris agent

    Broadcom Employee
    Posted Jul 14, 2015 07:37 AM

    Yep, Scott is right.

    "C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe" /?

    ---------------------------
    Symantec Management Agent
    ---------------------------
    Help for Symantec Management Agent commandline arguments

    /Start        Starts the Symantec Management Agent
    /Stop        Stops the Symantec Management Agent
    /install        Installs the Symantec Management Agent.
    /reinstall        Reinstalls the Symantec Management Agent.
    /uninstall        Uninstalls the Symantec Management Agent.
    /path=        Optionally set the install path for the agent (used with install only).
    /ns=        Sets the agent's NS (used with install only).
    /nsweb=        Optionally set the server web of the NS (used with install only).
    /diags        Enable agent diagnostics.
    /nodiags        Disable agent diagnostics.
    /?        Displays this Help.



  • 4.  RE: How to repair altiris agent

    Posted Jul 14, 2015 09:59 AM

    I have been interested in this switch but never asked...we have tried running this, but when it (C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe /reinstall) is run an error is returned stating "Cannot install on top of itself."  Any ideas?



  • 5.  RE: How to repair altiris agent

    Posted Jul 15, 2015 02:33 AM

    I said use the AeXNSC.exe not the AeXNSAgent.exe, as the latter is obviously running, and the former is the actual installation file. 



  • 6.  RE: How to repair altiris agent
    Best Answer

    Broadcom Employee
    Posted Jul 15, 2015 03:37 AM

    Hi Scott,

    sorry for wrong information from me about AeXNSAgent.exe.

    For SMA re-installation, user should download "AeXNSC.exe" from \\<NS Address>\NSCap\bin\Win32\X86\NS Client Package\ and execute this cmd line on client PC:

    "AeXNSC.exe" /reinstall

    Regards,

    IP.