How to resolve the login error " Failed to connect to server " ?
Updated: 22 May 2010 | 4 comments
This issue has been solved. See solution.
The Symantec Endpoint Protection Manager Console service stop
Windows Event Viewer Application Log appear this error :
Event ID: 4096
Source: SemSrv
Description: The Java Virtual Machine has exited with a code of -1, the service is being stopped.
discussion Filed Under:
Group Ownership:
Comments
Is this a fresh install?
Hi,
is this a fresh install?
were u able to log in before successfully?
go to services and check if Symantec Embedded database service is started if you are using Embedded database.
check this link hope this helps
http://service1.symantec.com/SUPPORT/ent-security....
Rafeeq
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Another possible cause - The
Another possible cause - The transaction log in the SQL server has become full preventing the SEPM from communicating properly with the database.
http://service1.symantec.com/SUPPORT/ent-security....
What http errors are showing in the smc-server log?
Hi, The first step should
Hi,
The first step should always be to check the scm-server-0.log file in the sepm\tomcat\logs folder.
Also check the catalina.out logfile. It may contain info if there is a port conflict on the server.
In the scm-server-0.log, you will find the error in the line, just before the indentation changes!!
Also, f you have upgraded the SEPM, then you will have upgrade.log . That log is extremely useful in case of troubleshooting Java 01 in SEP SBE 12
Please post the error message from the logs above, and then we can decide the steps ahead.
Cheers,
Aniket
Aniket is right...
Check the scm-server-0.log for Http error 503
Another test is to access http://localhost:8014/Reporting or http://localhost:8014/secars/secars?hello,secars Through Internet Explorer and see if it gives you a "Service Unavailable" error.
And a third test to check is if there are any errors in the Event Viewer related to rpcproxy.dll.
If you find the issues above, the most likely problem is that the Default Application Pool is not starting.
Would you like to reply?
Login or Register to post your comment.