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how to scan external device quickly

Migration User

Migration UserAug 25, 2009 07:57 AM

windows 2003 and windows xp pro

  • 1.  how to scan external device quickly

    Posted Aug 25, 2009 05:30 AM
    Hi,

    Is it possible to scan a external device ou one folder in hard disk quickly?

    thanks and regards


  • 2.  RE: how to scan external device quickly

    Posted Aug 25, 2009 06:12 AM
    connec the drive
    select any folder u want or entire drive
    rigth click
    select the option
    scan with antivirus thats the fastest way , u can find..


  • 3.  RE: how to scan external device quickly

    Posted Aug 25, 2009 06:17 AM
    when I right click,I have no scan with antivirus!!!!


  • 4.  RE: how to scan external device quickly

    Posted Aug 25, 2009 06:37 AM
    Check if antivirus is installed on the machine ( to which the external device is connected)
    if its a 64bit box , u wont get the right click option to scan with virus.
    symantec is working on this option for 64bit boxes.



  • 5.  RE: how to scan external device quickly

    Posted Aug 25, 2009 07:41 AM
    antivirus is correctly installed and the machine isn't a 64x !


  • 6.  RE: how to scan external device quickly

    Trusted Advisor
    Posted Aug 25, 2009 07:55 AM
    Whats the Operating System??

    Is it Windows XP Pro, Windows 2003, Vista??



  • 7.  RE: how to scan external device quickly

    Posted Aug 25, 2009 07:57 AM
    windows 2003 and windows xp pro


  • 8.  RE: how to scan external device quickly
    Best Answer

    Trusted Advisor
    Posted Aug 25, 2009 07:57 AM
    If its a Terminal Server, it would not be seen...

    However, please confirm...


  • 9.  RE: how to scan external device quickly

    Posted Aug 25, 2009 08:00 AM
    As per the post , the device connected to local or remote?

    https://www-secure.symantec.com/connect/forums/scan-viruses-context-menu-missing



  • 10.  RE: how to scan external device quickly

    Posted Aug 25, 2009 08:15 AM
    yes it's a terminal server.do you comfirm that scan options are disabled also for local folders when I'm connecting by mstsc?


  • 11.  RE: how to scan external device quickly

    Trusted Advisor
    Posted Aug 25, 2009 08:16 AM
    Rafeeq is correct.

    If logged in to the the machines in a RDP session, you might not receive the "Scan with Antivirus" Context menu.

    However, when trying to Take a RDP, try taking RDP console and try again...

    For taking a console session, check for Service pack.

    If the Local machine form you are taking RDP has XP Service pack 3 or has Windows Vista then ,

    Start Run> mstsc/ admin

    and type the IP address.

    and let us know...


  • 12.  RE: how to scan external device quickly

    Trusted Advisor
    Posted Aug 25, 2009 08:17 AM
    Yes, Right.

    It is confirmed that if its a Terminal Server, you would not have the "Scan with Antivirus" Context menu.



  • 13.  RE: how to scan external device quickly

    Broadcom Employee
    Posted Aug 25, 2009 08:18 AM
    Hi, if you are connected to any machine via remote desktop, scan for virus option is not available.

    Check the following article

    Context Menu "Scan for Viruses..." is missing if connected via Remote Desktop

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/e5c17330d12c1244802574640047e9a9?OpenDocument

    Thanks :-)


  • 14.  RE: how to scan external device quickly

    Posted Aug 25, 2009 08:52 AM
    Ok,thank you for your answers.I was thinking that EPP don't permit to do that.
    @mithun: I tried with RDP console and I had the same result.
    so with RDP or RDP console,it is not possible to have scan options.

    thank all