Video Screencast Help

How to see logs on SMSMSE

Created: 12 Feb 2013 | 1 comment

Hi All,

Good Day!

We are using SMSME version 6.5 in the network. I am quiet new to this and is trying to understand the product.

The issue is that a user complained that he sent a mail internally with pdf attachment and it was not delievered. I checked in the quarantine but did not find any info related to the mail. 

I would like to know from where can I track the logs. I did check the location X:\Program Files\Symantec\SMSMSE\6.5\Server\logs. But this folder is empty. Do I need to specifically enable logging or is there a way I can do message tracking.

Please assist me with this. 


Comments 1 CommentJump to latest comment

Mark.E's picture

Greetings fahmed,

I would start by checking your Windows Application Event Log, as this is where most information regarding SMSMSE is located.