Workflow Soluiton

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  • 1.  How to send an email to all users in a process manager group

    Posted Jun 10, 2013 12:24 PM

    What is the best configuration.  I've tried to use the group ID configured in the Add Users to Group but the email is not being sent.



  • 2.  RE: How to send an email to all users in a process manager group

    Posted Jun 10, 2013 01:03 PM

    In a workflow, do the following:

    GetUsersInGroup component - this actually fetches all the emails of the persons in the group. Pass in the GroupId of the Group you want. If you don't know the ID, but know the name, just use the Get Group By Name to get the ID.

    Pass this output to the Send email component. You can specify the entire array; you don't have to loop nthrough all the users.

    Pretty simple. In the event the email doesn't get sent, check the logs for information. Usually it's a bad setup to connect to the email server.



  • 3.  RE: How to send an email to all users in a process manager group

    Broadcom Employee
    Posted Jun 10, 2013 02:47 PM

    Make sure you also add components to catch exceptions coming from the Send Email component you are throwing the list of addresses into. There are several reasons why e-mail server may throw back errors while from the process standpoint it's OK. Ideally, you may want to handle the errors but just continuing from the next component after Send Email would also be fine.