Endpoint Protection

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  • 1.  how to send a file to check it is a virus or no

    Posted Dec 14, 2010 06:39 AM

    i have a file  that is on flash memory norton and mcafee not detect it

    how to send a file to check it is a virus or no



  • 2.  RE: how to send a file to check it is a virus or no

    Posted Dec 14, 2010 06:54 AM

    Hi,

    If you manage to identify infected files and thay are not detected by SEP, please submit the files using this link:
    http://www.symantec.com/business/security_response/submitsamples.jsp
    They will be verified and new definitions will be created if found infected.



  • 3.  RE: how to send a file to check it is a virus or no

    Posted Dec 14, 2010 07:03 AM
      |   view attached

    please chek it

    Attachment(s)

    zip
    autorun_1.zip   55 KB 1 version


  • 4.  RE: how to send a file to check it is a virus or no

    Posted Dec 14, 2010 07:15 AM

    Nope, I will not download infected files on my PC :-) What you need to do is to go to:

    http://www.symantec.com/business/security_response/submitsamples.jsp

    and submit the file to Security Response :-)



  • 5.  RE: how to send a file to check it is a virus or no

    Posted Dec 14, 2010 08:01 AM

    Below are few different methods those you can use to submit the file to check for infection

    Title: 'How to submit a file to the Security Response website'
    Web URL: http://www.symantec.com/business/support/index?page=content&id=TECH134967&locale=en_US

    Title: 'How to submit files to the Threat Expert website.'
    Web URL: http://www.symantec.com/business/support/index?page=content&id=TECH96745&locale=en_US

    Title: 'How to Use the Web Submission Process'
    Web URL: http://www.symantec.com/business/support/index?page=content&id=TECH102419&locale=en_US

    Follow the process provided in the above links and while using Symantec(Not Threat Expert) web site for submission use the following link as the link in the articles may ask you some information that you will get once you contact support

    Web URL: http://www.symantec.com/business/security_response/submitsamples.jsp



  • 6.  RE: how to send a file to check it is a virus or no

    Posted Dec 14, 2010 09:25 AM

    Please do not attach infected files to the forum.  The will not be examined by Symantec Security Response.  Only files submitted via the approved method will be processed.

    Thanks and best regards,

    Mick



  • 7.  RE: how to send a file to check it is a virus or no

    Posted Dec 14, 2010 09:29 AM

    Mudit is right to recommend threatexpert.com: that site will allow suspicious files to be uploaded for an automated analysis.  That can be very useful while Symantec Security Response is examining and preparing a detailed study of threats submitted via Symantec's approved channels.

    Also in the meantime: the 5 steps that should be taken during an outbreak can be found in Security Best Practices for Protecting a Business Environment from Common Threats (http://www.symantec.com/docs/TECH105236)

    Please keep the forum up to date with your progress!

    With thanks and best regards,

    Mick



  • 8.  RE: how to send a file to check it is a virus or no

    Posted Dec 14, 2010 09:42 AM

    I deleted the file. In the future please do not put suspected files in the forums.

     

    Thanks,

    Thomas