TouchDown

I've had to do this a few times before but, since I moved to Touchdown HD on my S6 phone, I can't figure out how to do it.  Also, can't find the right solution online.

I would like to have the app vibrate when I receieve emails from a specific address (email@anywhere.com) but NOT vibrate when I receive other emails.  How do I set that up?  

Hi,

Go into Touchdown settings>notifications, and set the email notification to exist, but have nothing checked. Then go into settings>Advanced>manage rules, and create a specific to notify on email address, and add that email address along with whatever custom notification you'd like.

If I go into Touchdown Settings > Notifications and set Email Alerts "on", I get a notification from any and every email that comes in.  If I turn that setting off, I do not get any email notifications, even custom notifications.

Am I missing something?  

Hi,

Try selecting custom email alerts, but select nothing below that.

Custom Email Alerts is not availble unless you also select Enable Email Alerts.  And like I said, if you select Enable Email Alerts, it alerts you for every email that comes in.  I'm looking for a way to suppress alerts for All Emails while setting an alert for specific email addresses.  

I'm using the Touchdown HD app for Android, which has different menus than that Touchdown For Smartphones.  I'm surprised that Touchdown HD wouldn't have the same abilities that Touchdown For Smartphones does??

This is interesting - I think I got it to work:

1) Under Settings > Notifications, Select Enable Email Alerts and Custom Email Alerts.  Do not check Vibrate on Email or any other Email settings.

2) Under Settings > Advanced > Manage Rules, Setup your rules for email delivery and custom notifications.

For some reason these exact steps did not work last week.  I should also note that today I had to recreate the custom rules because they were no longer working either.  Very odd.  Maybe there was a recent update.

Glad to hear all's well.