Video Screencast Help
Search Video Help Close Back
to help
Not able to make it to Vision this year? Get a sampling in the Best of Vision on Demand group.

How to stop symantec drivers without removing the services

Updated: 06 Aug 2010 | 4 comments
v_anesh's picture
0 0 Votes
Login to vote

Hello Experts,
I was checking the kernel memory usage on one of my servers and i could see that the paged pool usage was very high.
A through look into the kernel using a live debugger revealed that we have the some drivers from symantec allocating from the Paged pool memory.
Since this is an exchange server, i know we have only 256MB on pagedpool available,
I wanted to know whats the best way to release the paged pool memory being used by the antivirus without rebooting the server.

Any help appreciated.

Thanks
Anesh V.

Comments

Vikram Kumar-SAV to SEP's picture
05
Feb
2010
0 Votes 0
Login to vote

 To disable the drivers go

 To disable the drivers go to

Device Manager - View - Show Hidden Devices -Non-Plug n Play devices.

and right click and disable the symantec driver who want to

Rafeeq's picture
05
Feb
2010
0 Votes 0
Login to vote

hi

what is the version on symantec u r using ?

https://www-secure.symantec.com/connect/forums/sep-11-mr4-mp2-scheduled-scan-cause-high-pool-paged-memory-use-citrix-servers
 

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Prachand's picture
05
Feb
2010
0 Votes 0
Login to vote

Hi Which version of SEP is

Hi Which version of SEP is being used ?

Also  can you  paste the output of the debugger ?

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

v_anesh's picture
05
Feb
2010
0 Votes 0
Login to vote

Let me try.

Let me try.