How to tell when a mailbox is done archiving -- interpreting archive reports

Brian Spooner's picture

EV 8.0 SP2

We have ~1,000 disabled accounts that are set to archive with a Disabled Accounts Policy. The disabled account policy is set to Based on Age, archive older than 0 days. These mailboxes were not being archived for some time because they were hidden from the Exchange GAL...but we just fixed this with the processhiddenmailboxes reg key.

Before we can delete a mailbox from AD, we must determine if archiving is complete. My plan was to run a Report (all items, selected mailboxes), filter to include only the disabled accounts OU mailboxes. Looking at the report I see "No of archivable items", "No of items ready to archive", "No of messages that would be archived", etc. It's a little confusing.

Is it safe to say that if "No of items ready to archive" is 0 then we can delete the mailbox? For some mailboxes, "No of items ready to archive" is 0 and "No of archivable items" is > 0. What does that mean? Does "No of archivable items" count every item in the mailbox even if the IPM message type is not selected in the policy? For example, we don't have IPM.Appointment enabled in our policies. If all email is archived from a mailbox and 100 appointments exist, is this why it would show 0 'ready to archive' but 100 'archivable' ?

If anyone could clarify it would be great. Once we understand this clearly, we'll be ready to start deleting a lot of AD accounts/mailboxes.

P.S. Anything I should be concerned about with deleting AD accounts/mailboxes and leaving archives behind? orphaned acls?

Thanks,
-Brian

Wayne Humphrey's picture

Hi Brian, There is a little

Hi Brian,

There is a little more to this than you might think :) Even with your current policy set to what it is you cannot 100% grantee that everything will get archived......

1) Drafts will not get archived
2) Message classes that you don't know about wont get archived (There is no way to say *.*)

You would need to write a scrip to check the mailbox that everything in the mailbox is IPM.NOTE.EnterpriseVault.Shortcut if you want to be 100% sure.....

No of Achievable Items - Total Number of items eligible for archiving
No of items ready to archive - Number of items that would get archived on that run

Hope this makes sense. Also I would log this as an enhancement request, like i tell everyone facing this problem the more with this issue, the more chance of us getting it in.

--wayne

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Brian Spooner's picture

Thanks Wayne. We're not

Thanks Wayne.

We're not really concerned about making sure the mailbox is 100% archived (drafts, different message types, etc). We just want to make sure that the message types in our policy are finished archiving. If 'No of archivable items' is 0 then it's pretty safe to assume we can delete the mailbox? I was unsure on if the 'No of archivable items' included stuff like drafts & messages types not defined to archive in the associated policy.

I'll definitely put in the enhancement request.

thx
-Brian

Wayne Humphrey's picture

Brian, NP if there is any

Brian,

NP if there is any more info you need let me know.  Else once you have solved your issue please mark the case as solved.

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Brian Spooner's picture

Just need clarification on

Just need clarification on 'No of archivable items' -- the # I see for this in reports, does it include message types that aren't in the associated archives policy and other stuff like drafts? If yes, this is not a good # for us to look at to determine if archiving is done and we can delete the mailbox.

PJuster's picture

Does this TN help

Does this TN help http://seer.entsupport.symantec.com/docs/273162.htm "Number of archivable item" is the column I believe you need to check.