Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

How to trouble-shoot project error log?

Created: 09 Jan 2013 | 2 comments

Dear Expert,

 

I am trying to establish an automation task with SEP with Workflow.

From the very beginning, I setup a project like:

START->Run Client Command Update Content->End

"Run Client Command Update Content" is an SEP project component

 

But repeatly I have the following error:

any advice is most appreciated!

"Component Executed: Start (LogicBase.Components.Default.Process.StartComponent), exit path is ''
Data:
Log Fatal: Exception Occured:
Component Executed: Start (LogicBase.Components.Default.Process.StartComponent), exit path is ''
Data:
ErrorMessage = "Could not create the Service Client due to the following exception."
LastComponent = "Run Client Command Update Content"
ModelID = "9d1f2d7b-ec87-499f-886b-9f2f69bca735"
ReportProcessID = "WF3"
StackTrace = "   at Symantec.Components.SEP.SEPAdapter.InitAndLoginService[T](SEPUserHolder seh, String newServiceName) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\SEPAdapter.cs:line 603
   at Symantec.Components.SEP.SEPAdapter.RunClientCommandUpdateContent(SEPUserHolder holder, String[] s) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\SEPAdapter.cs:line 329
   at Symantec.Components.SEP.RunClientCommandUpdateContentComponent.Run(IData data) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\Commands\RunClientCommandUpdateContent.cs:line 28
   at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context)
   at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)"
Component Executed: Report Critical Error (LogicBase.Components.MessageExchange.ReportCriticalError), exit path is ''
Data:
ErrorMessage = "Could not create the Service Client due to the following exception."
LastComponent = "Run Client Command Update Content"
ModelID = "9d1f2d7b-ec87-499f-886b-9f2f69bca735"
ReportProcessID = "WF3"
StackTrace = "   at Symantec.Components.SEP.SEPAdapter.InitAndLoginService[T](SEPUserHolder seh, String newServiceName) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\SEPAdapter.cs:line 603
   at Symantec.Components.SEP.SEPAdapter.RunClientCommandUpdateContent(SEPUserHolder holder, String[] s) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\SEPAdapter.cs:line 329
   at Symantec.Components.SEP.RunClientCommandUpdateContentComponent.Run(IData data) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\Commands\RunClientCommandUpdateContent.cs:line 28
   at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context)
   at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)"
Component Executed: Exception Component (LogicBase.Components.Default.Process.ExceptionComponent), exit path is ''
Data:
ErrorMessage = "Could not create the Service Client due to the following exception."
LastComponent = "Run Client Command Update Content"
ModelID = "9d1f2d7b-ec87-499f-886b-9f2f69bca735"
ReportProcessID = "WF3"
StackTrace = "   at Symantec.Components.SEP.SEPAdapter.InitAndLoginService[T](SEPUserHolder seh, String newServiceName) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\SEPAdapter.cs:line 603
   at Symantec.Components.SEP.SEPAdapter.RunClientCommandUpdateContent(SEPUserHolder holder, String[] s) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\SEPAdapter.cs:line 329
   at Symantec.Components.SEP.RunClientCommandUpdateContentComponent.Run(IData data) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\Commands\RunClientCommandUpdateContent.cs:line 28
   at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context)
   at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)"
Log Error: current component Exception Component(ExceptionComponent)
Log Error: last component Report Critical Error(ReportCriticalError)
Log Error: resulting exception from execution
System.Exception: exception component created:  ---> LogicBase.Framework.BusinessRuleException: The critical error failed execution on component Run Client Command Update Content : Could not create the Service Client due to the following exception. : at Symantec.Components.SEP.SEPAdapter.InitAndLoginService[T](SEPUserHolder seh, String newServiceName) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\SEPAdapter.cs:line 603 at Symantec.Components.SEP.SEPAdapter.RunClientCommandUpdateContent(SEPUserHolder holder, String[] s) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\SEPAdapter.cs:line 329 at Symantec.Components.SEP.RunClientCommandUpdateContentComponent.Run(IData data) in c:\build\projects\WF71RC1\components\Symantec.Components.SEP\Commands\RunClientCommandUpdateContent.cs:line 28 at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context) at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)
   --- End of inner exception stack trace ---
   at LogicBase.Core.ExecutionEngine.ExceptionComponentDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context)
Log Error:
"

Comments 2 CommentsJump to latest comment

reecardo's picture

The error is basically just a failure to login to SEP. One thing you have to have set up on your SEP server in order to use these components is session-based login (using the Session webservice). (used to have instructions on how to set this up in SEP, but don't have them anymore)

EDIT: post immediately below this tells you what to do

b3tts32's picture

Make sure you have your server info and credentials setup correctly in your project properties. Also you need to setup a few things on the SEPM side. They are as follows..

 

 

1.       Login into SEPM console.

2.       Go to ‘Admin’ tab -> servers.

3.       Right click on ‘Local Site’ if your SEPM is EE else right click on ‘Servers’.

4.       Select ‘Edit Site Properties’.

5.       In dialog box, go to ‘Web Services’ tab.

In Authentication section, Enable check box for ‘Session-based’ authentication