Endpoint Encryption

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  • 1.  How to unecrypt EndPoint PDF?

    Posted Jul 07, 2016 07:10 AM

    So I work for Navy all the shore computers run EndPoint encryption latest model. I have an assortment of Unclassified study materials in PDF on the common shore server. I placed those documents on a disc for easy transport to the Ships who have their own networks. The files where auto encrypted when placed on the CD and when accessed from anywhere but the shore facility computers are unreadable (shows in xml format). How do I unencrypt the documents on other computer networks? I have all the certificates and passcodes that it was encrypted under, I just need guidance. My IT people have never ran across this issue and don't know.



  • 2.  RE: How to unecrypt EndPoint PDF?

    Broadcom Employee
    Posted Jul 07, 2016 02:30 PM

    Hi,

    See if these articles can help.

    Symantec Endpoint Encryption Removable Storage does not automatically decrypt files

    http://www.symantec.com/docs/TECH205655 

    Using the Master Certificate for recovery with Symantec Endpoint Encryption (SEE)?

    http://www.symantec.com/docs/TECH104095

    Here you will get Symnatec Endpoint Encryption (SEE) landing page to find  SEE releated articles:

    https://support.symantec.com/en_US/endpoint-encryption.55414.html