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How to uninstall NTP

Created: 15 Apr 2009 • Updated: 22 May 2010 | 8 comments
SV's picture
This issue has been solved. See solution.
Hi we have nearly 100 servers in our environment. And we are using SEP11 Mr4.
 We are installed clients on the servers with network threat protection option. Our servers are getting slow now.
I logged a call with Symantec they said that don’t install network threat protection in servers. Now I disabled network threat protection option from server but the clients are showing red mark on the taskbar.
 
My question is "how can i uninstall network threat protection feature from the clients?"

Comments 8 CommentsJump to latest comment

SAM_SHAIKH's picture

Hi,

You ahev to manually go to each server addremove program>select Symantec End pint Protection> Change and unselect NTP fromt ehre and fininsh

Pls note to restart the server after removing NTP

Rgrds,
SAM

Sandeep Cheema's picture

You can also automate that by creating a new package from the manager in the following way and pushing it across to the clients. Don't include the NTP in the new package.

1) Admin > Install Packages > Settings

2) Create a new setting which has the option of "Remove all previous logs, policies and reset the client server communication"

3) Use this setting while exporting the package.

4) Push with clientremote.exe or migration and deployment wizard

4) This will uninstall the existing clients, Reinstall them with the new configuration set.

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting...

"Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

SOLUTION
SAM_SHAIKH's picture

Sandep,

If we already have latest version, whether this will work??

As soon as the package goes to clients, it will first check the version and then the components.

If its latet version then i think it will ignore the client.

Any suggestion??

Rgrds,
SAM

Sandeep Cheema's picture

It will work. I have tested that.

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting...

"Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

Symantec World's picture

HI Satish,

Just export the AV and AS package and deploy to your server,

This will remove your NTP.

And keep in mind that you have to select option of "Remove all previous logs, policies and reset the client server communicationoption of "Remove all previous logs, policies and reset the client server communication in package settings.

Regards, M.R

Paul Mapacpac's picture

I agree with Mansoor, just create a new install package, with av and as only.

SAM_SHAIKH's picture

Satish,

I've tested and its working here.

I Agree with Sandeep Cheema.

Rgrds,
SAM

Vikram Kumar-SAV to SEP's picture

Admin->Install Packages->Create a desired Client Install Feature set ->
Client install package ->Upgrade groups with package
select Product Version ->Select the groups ->Upgrade Settings ->Uncheck "Main existing client features while updating" and select the feature set that you have created.
Finish.

Vikram Kumar

Symantec Consultant

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