Endpoint Protection

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  • 1.  How to uninstall Symantec antivirus & Symantec client firewall without password

    Posted Dec 09, 2009 10:30 AM
    Hello,
    I've got a computer with this stuff on it and when i try to uninstall it, it requests password, that i dont have. How can i do it without reinstalling the os?
    Thank you.
    Here's what i  have:
    -Windows xp professional 
    -Symantec Client security
       -symantec antivirus 10.1.0.394
       -symantec client firewall 8.7.0.58


  • 2.  RE: How to uninstall Symantec antivirus & Symantec client firewall without password

    Posted Dec 10, 2009 05:17 PM

    Greetings,

    Sorry for the delay in getting to this, here's the answer:

    Open Registry Editor (regedit).

    Navigate to the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\Administrator Only\Security\

    Change the value for useVPuninstallpassword key from 1 to 0.

    Exit Registry Editor and now you can uninstall Symantec AntiVirus Client.
     



  • 3.  RE: How to uninstall Symantec antivirus & Symantec client firewall without password

    Posted Dec 10, 2009 06:02 PM
    If you have more than one client that has this, and you need to remove them all, then you can just remove the password from the SAV SSC group.  The instructions to do this are here.

    Title: 'Norton AntiVirus Corporate Edition or Symantec AntiVirus Corporate Edition prompts for password when uninstalling clients'
    Document ID: 1999120616094948
    > Web URL: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/1999120616094948?Open&seg=ent



  • 4.  RE: How to uninstall Symantec antivirus & Symantec client firewall without password

    Posted Dec 11, 2009 08:54 AM
    If you need to uninstall one client at a time, or just one at all, you can go in Task Manager, while uninstall is asking for the password,  and kill the msiexec
    that runs under your user account (not system). The password goes away and uninstall continues !!