How to uninstall symantec endpoint protection 12.1 client version without password
Created: 12 Sep 2012
I have installed a client version 12.1 of Symantec Endpoint Protection.Now I have to uninstall the SEP in 2008 R2 server.When trying this I am prompted with a empty box which has to be filled with the password of SEP .I have forgotten the password.Could anyone help me to uninstall the SEP client without the password.
Regards
Mall
Comments
doe sthis
doe sthis helps
https://www-secure.symantec.com/connect/forums/sep12-requires-uninstall-password-was-never-set
Try password as: symantec
NOTE: Uninstall Password would come up only when this policy is set. Check the Policy from SEPM> Clients > Policies > General-security settings.
Use the following to disable password and remove the product.
1. Open the registry
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
3. Change the value for SmcGuiHasPassword from 1 to 0
4. Restart the SMC service
Then uninstall the product :)
Reference: https://www-secure.symantec.com/connect/forums/password-prompt-uninstall-symantec-was-not-provided-during-install-how-do-i-uninstall-without
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
you don't have any uninstall
you don't have any uninstall password change registry setting.
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword
Set to 0 to disable
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Hi, There are two ways i.e.
Hi,
There are two ways i.e. either remove it from SEPM console or Change the registry settings on the machine itself.
There is no default password set when you first install SEPM first time.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Hello, How to manually
Hello,
How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions
http://www.symantec.com/business/support/index?page=content&id=TECH102261
OR
If you don't have any uninstall password change registry setting.
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword
Set to 0 to disable
OR
You can use Symantec Cleanwipe Utility. To receive the Utility, you need to contact Technical Support.
Check this Thread which have same query -
https://www-secure.symantec.com/connect/articles/how-uninstall-symantec-endpoint-client-if-uninstall-password-place
and this Article -
https://www-secure.symantec.com/connect/forums/sep12-requires-uninstall-password-was-never-set
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
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