Data Loss Prevention

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  • 1.  How to unistall Symantec DLP Agent from individual computer?

    Posted Jul 11, 2012 03:30 AM

    Hey

    I want to unistall Symantec DLP agent from a computer. How can we do this? Is it possible from Enforce Console as i can't find an option to do it. I have deleted from Enforce Console by using System->Agents->Overview->Actions->Delete but it doesn't uninstall it from client PC. Please help.



  • 2.  RE: How to unistall Symantec DLP Agent from individual computer?
    Best Answer

    Posted Jul 11, 2012 11:50 AM

    Deleting the agent from the DLP console only serves to remove the agent from the list, but does not uninstall the agent from the client machine.  The agent would also pop back up on that list as soon as it connects back to the Endpoint Server.  Uninstall is not built into the DLP console.

    You need to either manually uninstall the agent from the machine, or uninstall via whatever method you used to push the agent to the client in the first place.  Very easily accomplished if you're using Altiris to deploy/manage your agents. Not terrbly difficult through other methods as well, but your desktop team would need to push an uninstall to that machine.



  • 3.  RE: How to unistall Symantec DLP Agent from individual computer?

    Posted Jul 13, 2012 03:11 AM

    Thanks. We have deployed the agent through SCCM. Can you guide me how to create an unistall package? While creating installation package i just modified the install_agent64.bat file and gave the address of Endpoint Prevent Server. Also is it possible to unistall on a group of PC's through Altiris if i have deployed through SCCM or other way around?



  • 4.  RE: How to unistall Symantec DLP Agent from individual computer?

    Posted Jul 13, 2012 11:54 AM

    There's an uninstall.bat with the product files (in the same place you found the install_agent64.bat).  It's just an uninstall command, no parameters, but it does require the MSI.

    On your second question...yes.  That would be possible.