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How to update client to new SEPM Server

Created: 26 May 2011 | 2 comments

We had Endpoint SBE Manager installed on a 2003 Server, and Endpoint clients deployed on workstations in a workgroup environment.

The Server died and we replaced it with a 2008 R2 Server, and re-installed Endpoint Manager.

How do we get the clients to communicate again with the new Server?

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Mohamed Akbar's picture

You should have the Same IP Address and Server Name as of the old server.

If you have a Embedded Database:

>You will be able to achieve this only if you have copied the Server Private Key Backup folder and a recent back up done.

>Goto the Backup and Restore Wizard and do a restore of the database.

>Go to Admin Tab -> Server -> Click on the server name -> Click on Manage Server Certificate

>Import the Server Private Key file (.jks)

>For the other two fields open the Server.xml file and find for "KeystorePass", Copy the value and paste it for both fields.

>Run the Managment Server configuration Wizard.

>The clients must start to communicate.

If you have a SQL Database

>Get the copy of Server private key backup folder from the location

C:/Program files/Symantec/Symantec Endpoint Protection Manager/Server Private Key Backup

>Run the Managment Server configuration Wizard.

>Point the wizard to the SQL database -> sem5

>Update the Server Private key the same way given above.

>The clients must start to communicate.

Use the following link for reference:

http://www.symantec.com/business/support/index?page=content&id=TECH104389