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How to update Proactive Threat Protection of Symantec Endpoint Protection Ver 11.0.5

Created: 31 May 2010 • Updated: 07 Jul 2010 | 9 comments
This issue has been solved. See solution.

Dear all, I'm still not familiar with Symantec Endpoint Protection. This is first time for me use Symantec Endpoint Protection. I install Symantect Endpoint Protection in Windows 2000 client as Unmanage client. My question is how to update Proactive Threat Protection without connect to internet (offline network) ? Where is the link to download update Proactive Threat Protection ?

Regards
Yosep R

Comments 9 CommentsJump to latest comment

Rafeeq's picture

proactive threat protection will not be updated everyday.
onley antivirus and antispyware update will be available everyday

http://www.symantec.com/business/security_response/definitions.jsp

go to start - run
type luall.exe
it will update all the definitions.

Edit: did not read the second part; manually updating definitions will not update PTP . it wil only update AV

P_K_'s picture

PTP can only be updated through the SEPM or by connecting to the Internet.
Intelligent updater cannot update PTP.

Else you can use a GUP or a LUA.

There are a few Enhancement request for the Same

https://www-secure.symantec.com/connect/idea/idea-...
https://www-secure.symantec.com/connect/idea/jdb-f...

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

yosep rusmawan's picture

So it's mean i can not update PTP since i'm not use SEPM or connecting to the internet ?
Cause in my case i have several PC on close network, and i'm not install SEPM (only install client as Unmanaged client).

AravindKM's picture

Yes it mean.You cannot update PTP since you are in a closed network.
How ever some product enhancement request is already present in the idea section of this forum.So we can except it in near future.You can also vote for it.
Ref:Idea for Endpoint Protection Update Process

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

SOLUTION
pete_4u2002's picture

without connecting to internet, you can use internal Liveupdate server to get the updates or use the SEPM to get the updates distributed to the clients.

though the PTP definition running is too old.

What is the OS? hope it is not 64 bit OS.

AravindKM's picture

It is not possible to update Proactive Threat Protection without connecting to Internet for an unmanaged client.But it can be updated from an Internal Liveupdate server,if you have such one in your network...

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Rafeeq's picture

it wil work on win 64 also
On your server its adviced to install only Antivirus and antispyware only not Proactive
https://www-secure.symantec.com/connect/forums/proactive-threat-protection-x-64-working-now

go to add /remove programs
select symantec endpoint
click modify
remove Proactive;
run the install.

NyQuil64's picture

On non-networked machines we can manually update the AVAS definitions by manually copying the files from "C:\Program Files\Common Files\Symantec Shared\VirusDefs\'yyymmdd.rev" folder and place them into the target machine's 'incoming' subfolder (same folder path).
The SEP client will usually pick these up within 5 minutes.

Is there a way to do this with the PTP and NTP definitions?

Remember...
Where ever you go...
There you are.