Endpoint Protection

Dear,

In SEP 11 we have this feature, upgrade the cleints by setting the target IP or PC name.

I could not find this hidden fearture in SEP 12.1 - can some one guide me? 

I want to upgrade my remaining clients to SEP12.1 since these clients are already under SEP11

Thanks,

APK

Hi,

You can use Client Deployment Wizard

How to install clients using "Client Deployment Wizard" in the Symantec Endpoint Protection Manager 12.1

http://www.symantec.com/business/support/index?page=content&id=TECH164308

Client Deployment Wizard - SEP 12.1

https://www-secure.symantec.com/connect/articles/client-deployment-wizard-sep-121

I have some clients which are already under 11, when I upgrade clients as per your attached documents, it is asking me to select a group, however the clients from SEP11(SEP11 Manager installed in a different Computer)  ofcourse are not listed in the SEP12 group.

Do I need to add the clients first to the group or how to accomplish this?

Thanks,

APK

HI,

This system are not listed in SEPM 12.1 ?

If No Please use Syslink replace tool and move all system to sep 11 to sepm 12.1 and after you can use Autoupgrade fature.

Upgrade clients to SEP 12.1 by Auto upgrade feature

http://www.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature

if the clients are already managed and reporting to SEPm, use the auto upgrade feature

Any documentation how to accomplish this through Syslink replace tool.

Thanks

APK

HI,

You need to Syslinkreplace tool 12.1.

 All Document all available in Tool

http://www.symantec.com/connect/forums/sylink-replacer-121

To get that SylinkReplacer version_12.1 tool you will have to call symantec or log a web case.

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: https://support.broadcom.com (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

or create a sep client package from SEPM 12.1 and use the deployment wizard and push to the SEP 11 clients. Note that while creating the package you can use the remove all the communication and logs settings.

HI,

You can create Installation package and push to all sep 11 client ..

When you wiill be create New Package you can Select this setting after you will deploy SEP client.

After this setting your client not be showing old server.

How to create Client Install Packages to migrate clients and move them to a different SEPM

http://www.symantec.com/business/support/index?page=content&id=TECH158065

My issue is I have a few clients left in the SEP11 server. Your article describes how to maintain the communication to new server after the client installation. 

Kindly advise me how to push the new package from the new server to those old clients(there are only few clients left)

Thanks,

APK

HI,

You need to Syslinkreplace tool 12.1.

http://www.symantec.com/connect/forums/sylink-replacer-121

Please use Syslink replace tool and move all system to sep 11 to sepm 12.1 and after you can use Autoupgrade fature.

Upgrade clients to SEP 12.1 by Auto upgrade feature

http://www.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature